Privacy policy

This policy explains how Town Crew collects, uses, and protects information when you visit towncrew.co, request a quote, or book a photography service.

Information we collect

We may collect information you provide, including your name, email address, Instagram handle, state, project goals, scheduling preferences, billing details, and messages. We may also collect basic device, browser, referral, and site-usage information through hosting, security, or analytics services.

How we use information

• Respond to inquiries and prepare project quotes.
• Plan, schedule, photograph, edit, deliver, and support sessions.
• Process payments and maintain business records.
• Protect the website, prevent misuse, and improve our services.
• Send marketing only where permitted and provide a way to opt out.

Photographs and galleries

Client photographs may be stored with gallery, editing, backup, or delivery providers. We do not publish identifiable client images for portfolio or promotional use unless permitted by the applicable agreement or a separate release.

Sharing

We may share information with service providers that support hosting, communications, scheduling, payment processing, editing, storage, gallery delivery, and professional advice. We may also disclose information when required by law or necessary to protect rights and safety. We do not sell personal information.

Retention and security

Information is retained only as reasonably needed for the purposes described above, contractual obligations, backups, dispute resolution, and legal or accounting requirements. We use reasonable safeguards, but no online system can guarantee absolute security.

Your choices

Depending on your location, you may have rights to request access, correction, deletion, or restriction of certain personal information. You may also opt out of promotional messages at any time.

Children

The website is not directed to children under 13. Photography involving a minor must be arranged or authorized by a parent or legal guardian.

External services

The website may link to third-party websites and use third-party services. Their privacy practices are governed by their own policies.

Contact and updates

Privacy requests may be submitted through the contact or booking method listed on towncrew.co. We may update this policy as services or legal requirements change; the revised date will appear above.